What to Expect

Making every project unique is important to us at our roofing company, and we always accommodate your requests. When you enquire about one of our services, Andy, our owner, travels to your property at an agreed time and date to discuss your roofing needs, and to show you our quality products. All designers are very knowledgeable, so please feel free to ask any questions. You won’t find hard sell at Rooftop Systems Ltd! Once we have discussed your requirements, we provide you with a free quotation.

Surveys

Once your order has been placed, Andy will contact you to arrange a time for one of our expert surveyors, either Lee or Scott to visit your home. Lee or Scott will re-measure and check all your requirements to ensure every detail in your order is correct. This gives you the opportunity to make any final amendments and fine tune your order to your exact requirements.

Quality

Maintaining high standards is of paramount importance to us at our roofing company, and we pride ourselves on the excellent quality of our work. To ensure our standards remain high, we use skilled trading professionals as well as the best quality materials. As accredited installers for Firestone, the UK’s leading manufacturer of rubber, we can confidently say that we use the highest quality materials available in the industry. Every product is sold with a guarantee ranging from 10-20 years or more, depending on your chosen product. You can sleep easy knowing that the product you have purchased off us is durable, cost-effective and guaranteed.

Guarantees

At Rooftop Systems Ltd we understand that when work is carried out on your home, no matter how big or small the job is, one of the most important thing is that you can trust the company to be there every step of the way. At Rooftop Systems Ltd we far exceed this ethos with our Trust Marked HOME Pro Scheme, which provides every home with an insurance backed guarantee - covering the deposit, the build, and a 10-year product/installation cover.

Installation

With a proven track record of many delighted customers whose homes have been transformed by our installation teams, throughout Staffordshire and Cheshire, we really know our stuff. In fact, our installation managers, Lee and Scott have gained more than 20 years of experience installing products into people’s homes. All our installation teams are carefully selected, trained professionals ensuring you get a first-class installation with a minimum amount of inconvenience to you and your neighbours.

We have two installation teams working for us daily, one team specialises in Firestone Rubber Roofing/Flat Roofing, and the other team is responsible for Fascias, Soffits and Guttering. Each team attend regular training courses, ensuring the correct procedures are followed, new techniques are developed and the relevant health and safety regulations are adhered to. Each type of installation is different requires expert skills which our fitters have gained through fitting the same products day in, day out.

See the Our Workforce page to find out more about who works here.

Aftercare

Usually, roofing companies are happy to fit a product, but when a problem arises, they are not so keen to help. At our company, we provide a convenient after-care service in which our team, Jack and Andy are always on-hand to resolve any issues that may occur when work has been completed. Remember, we are only a phone call away.

See our Awards and Accreditations page for more information about how we ensure the best possible service is provided to you. 

Our after-care service means that:

  • All Products are Covered by an Industry Backed Guarantee 
  • Firestone, Rubber Roofs EPDM Rubber – 20-Year Guarantee (50-Year Proven Life Expectancy) 
  • Facias, Soffits and Guttering – 10-Year Guarantee

Contact our experts at our roofing company in Stoke-on-Trent, Staffordshire, for a professional roofing service.

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